Analytical and Problem Solving
Master the analytical foundations — asking the right questions, working with data and AI, building business cases, and the discovery, risk, and compliance disciplines that make analysis stand up under scrutiny.
How we evidence this capability
Every BAS placement is backed by evidence, not just a CV. On the platform, each capability is assessed, backed by a verified portfolio of real delivery work, and validated by peers and managers — so the benchmark a Business Analyst meets at each level is demonstrated, not self-reported.
Analytics
Asking the right business questions to align analysis to outcomes.
What the evidence shows at each level
- Business Analyst — level 1 of 4
- Frames analysis around clear business questions and identifies the data needed to support decisions.
- Senior Business Analyst — level 2 of 4
- Validates analytical approaches and ensures insights align with business strategy and value outcomes.
- Lead Business Analyst — level 3 of 4
- Leads the design of analytical frameworks for initiatives. Coaches others in defining measurable success criteria.
- Practice Lead — level 4 of 4
- Establishes enterprise data-driven decision-making standards and champions analytics as a strategic BA capability.
BA in the World of AI
Redefining the role of the BA in the AI era — enabling insight-driven decisions.
What the evidence shows at each level
- Business Analyst — level 1 of 4
- Understands how AI and automation influence analytical work. Identifies where AI can support insights or process improvements.
- Senior Business Analyst — level 2 of 4
- Leads initiatives that integrate AI-driven insights into business analysis outcomes. Advises on the ethical and practical applications of AI in decision-making.
- Lead Business Analyst — level 3 of 4
- Guides teams in designing BA frameworks that incorporate AI tools and analytics. Defines governance for responsible AI use in business analysis.
- Practice Lead — level 4 of 4
- Shapes the enterprise BA strategy around AI adoption. Partners with data and technology leaders to drive AI-enabled transformation across the organisation.
BA in the World of Emerging Technologies
Staying technologically curious and informed.
What the evidence shows at each level
- Business Analyst — level 1 of 4
- Keeps up to date with technologies impacting business domains. Adapts BA tools and methods to take advantage of modern platforms.
- Senior Business Analyst — level 2 of 4
- Translates technology trends into business opportunities. Advises stakeholders on the potential value of emerging tech.
- Lead Business Analyst — level 3 of 4
- Partners with architects and technology leaders to align BA practices with evolving enterprise platforms. Leads technology awareness sessions.
- Practice Lead — level 4 of 4
- Defines the BA capability roadmap for emerging technologies. Represents the BA practice in strategic innovation discussions and external forums.
Creating Compelling Business Cases
Building evidence-based cases for investment and change.
What the evidence shows at each level
- Business Analyst — level 1 of 4
- Develops simple, evidence-backed business cases that outline costs, benefits, and risks.
- Senior Business Analyst — level 2 of 4
- Creates robust business cases with financial modelling and stakeholder alignment. Validates assumptions through data and insights.
- Lead Business Analyst — level 3 of 4
- Oversees development of program-level business cases. Ensures strategic alignment and cross-initiative consistency.
- Practice Lead — level 4 of 4
- Defines enterprise business case frameworks and ROI measurement approaches. Influences investment decision-making at the executive level.
Strategic Thinking & Business Acumen
Thinking beyond immediate tasks, understanding business drivers, and aligning analysis with strategic goals.
What the evidence shows at each level
- Business Analyst — level 1 of 4
- Understands the organisation's objectives and aligns analysis to deliver business value. Stays aware of industry trends and their impact on projects.
- Senior Business Analyst — level 2 of 4
- Applies strategic thinking to shape requirements and prioritisation. Advises stakeholders on options that maximise business outcomes and mitigate risks.
- Lead Business Analyst — level 3 of 4
- Influences program-level decisions by connecting initiatives to organisational strategy. Coaches others on applying business acumen in complex scenarios.
- Practice Lead — level 4 of 4
- Defines enterprise frameworks for strategic analysis and decision-making. Partners with executives to shape long-term business strategies and investment priorities.
Discovery
Supporting delivery through to shaping priorities and investment decisions.
What the evidence shows at each level
- Business Analyst — level 1 of 4
- Conducts discovery activities to understand a defined problem, current state, and stakeholder needs.
- Senior Business Analyst — level 2 of 4
- Leads discovery for complex or ambiguous problems and shapes a shared understanding of what should be solved.
- Lead Business Analyst — level 3 of 4
- Coordinates and assures discovery across multiple initiatives to inform priorities and sequencing.
- Practice Lead — level 4 of 4
- Embeds discovery as a standard capability that informs investment, funding, and strategic decisions.
Impact Assessment
Moving from initiative-level awareness to informing program, portfolio, and enterprise decisions.
What the evidence shows at each level
- Business Analyst — level 1 of 4
- Identifies and documents impacts to people, processes, systems, and data for a single initiative.
- Senior Business Analyst — level 2 of 4
- Assesses cross-functional and downstream impacts to support effective change planning.
- Lead Business Analyst — level 3 of 4
- Balances and compares impacts across initiatives to inform sequencing and risk decisions.
- Practice Lead — level 4 of 4
- Ensures impacts are consistently assessed and used to inform portfolio and enterprise decisions.
Regulatory
Moving from meeting known requirements to proactively shaping compliant delivery.
What the evidence shows at each level
- Business Analyst — level 1 of 4
- Identifies relevant regulatory requirements and ensures traceability within delivery artefacts.
- Senior Business Analyst — level 2 of 4
- Interprets regulatory obligations and translates them into actionable requirements.
- Lead Business Analyst — level 3 of 4
- Ensures consistent regulatory interpretation and application across initiatives.
- Practice Lead — level 4 of 4
- Embeds regulatory considerations into standard delivery and governance approaches.
Compliance
Moving from documenting evidence to ensuring consistent, auditable compliance outcomes.
What the evidence shows at each level
- Business Analyst — level 1 of 4
- Documents compliance controls, evidence, and requirements within initiatives.
- Senior Business Analyst — level 2 of 4
- Designs and validates compliance approaches that meet audit and assurance expectations.
- Lead Business Analyst — level 3 of 4
- Oversees consistency of compliance practices across programs and initiatives.
- Practice Lead — level 4 of 4
- Embeds compliance assurance into enterprise governance and operating models.
Risk
Identifying, assessing, and managing risk to support informed decisions.
What the evidence shows at each level
- Business Analyst — level 1 of 4
- Identifies and documents risks within a defined initiative, escalating issues as they arise.
- Senior Business Analyst — level 2 of 4
- Assesses risks across functional areas, analysing likelihood and impact, and supports mitigation planning.
- Lead Business Analyst — level 3 of 4
- Balances and prioritises risks across multiple initiatives, informing sequencing, trade-offs, and delivery decisions.
- Practice Lead — level 4 of 4
- Embeds risk thinking into governance, delivery frameworks, and decision-making at the enterprise level.
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